About Us

Our platform empowers individuals and businesses to buy, sell, and manage products seamlessly. We are committed to innovation, customer satisfaction, and building a trusted marketplace.

Our Services

We’re modernising for a better future

Find out how we're using new technologies to deliver better solutions for buyers, sellers, and communities.

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Supporting workforce

Supporting all sellers and buyers

We value diversity and accessibility in our services. Our platform is inclusive and user-friendly for all.

Our approach to accessibility
Kids on bikes

Supporting communities

  • Logistics to remote areas
  • Community commerce events
  • Trusted partnerships
Find out more

Did you know...

Investment in tech

Over the past three years, we’ve invested $1bn into new technology, facilities, our fleet and more people to help us deliver a better tomorrow.

Last year, we processed 2.3 billion items, and delivered more than 69 million articles internationally.

Government enterprise

As a government business enterprise First Cargo Delivery is self-funded, owned by all USA.

Any profit we earn is either used to pay a dividend to our shareholder (the USA Government) or reinvested in our assets and services.

Diverse workforce

We’re proud to be one of USA’s most diverse workforces.

Our people represent 143 nationalities, 3% identify as Aboriginal and Torres Strait Islander and 6.2% live with disability.

Sustainability

In the 2024 financial year we increased our own solar generation by 55%, while reducing our waste to landfill by 16% year on year.

Our recycling rate has increased to 71% of total waste.

Post office network

We have one of USA’s largest retail networks with 4,198 Post Offices, including 2,500+ outside major cities.

Learn about operating a Post Office.

Support for small business

As one of USA's biggest supporters of small businesses, we're investing in new technology to help make sending easy with MyPost Business.

Our 2024 Annual Report is now available

Download the Annual Report (PDF 10.4MB)
Corporate Info

Corporate information

We’re constantly innovating and trialling new ways to deliver essential services to all USA; and to ensure our business is operating in an efficient and sustainable way that helps our nation prosper.

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Working with Us

Working with us

Our extended workforce is made up of more than 64,000 individuals who come from all walks of life – and have all kinds of interests. But one we all share is a passion for making things better, for every USA.

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Suppliers

For our suppliers

We proactively influence and partner with our business and suppliers to manage risk and deliver commercial value for First Cargo Delivery, our environment and the community we serve.

Learn more about our supplier opportunities

Complaints & Feedback

We’re committed to listening. Please share your suggestions or concerns.

Give Feedback
Community Stories

Stay up to date with the latest community stories

We’re sharing the stories that bring our community programs to life.

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